support@evisa.express +44 2031 293 603
Mon - Fri: 8:00 - 16:00

Contact Us

Get in touch with our support team for assistance with your Ethiopia eVisa

Contact Information

Our dedicated support team is available to assist you with any questions or concerns regarding your Ethiopia eVisa application.

Support by Phone

Hours: Monday to Friday, 8am to 4pm (GMT+2)

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English (EN): +44 2031 293 603

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English (EN): +1 929 238 1300

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Deutsch (DE): +49 30209930611

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Polski (PL): +48 32 431 00 11

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Español (ES): +34 937371120

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中文 (CN): +86 10 852 41 270

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Français (FR): +44 2031 293 603

Email Support

Available 24/7: support@evisa.express

For the fastest response, please include your application reference number in the subject line.

Company Information

Our company is dedicated to providing efficient and reliable visa services to travelers worldwide.

Company Details

Company Name: International Visa Service Sp. z o. o. sp. k.

Tax ID (NIP): PL9542766476

Address: Graniczna 29 street, 40-017 Katowice, Poland

Legal Information:

We are a private company providing visa application assistance services.

Our service is not affiliated with the Ethiopian government or its embassies/consulates.

Office Location

Frequently Asked Questions

Find quick answers to common questions about our services

To help us assist you more efficiently, please provide the following information when contacting our support team:

  • Your application reference number (if available)
  • Full name as it appears on your passport
  • Type of visa you applied for or are interested in
  • Detailed description of your question or issue
  • Any error messages you received (if applicable)
  • Screenshots of the issue (if applicable)

Including this information in your initial contact will help us resolve your query more quickly.

Our support hours are as follows:

  • Phone Support: Monday to Friday, 8am to 4pm (GMT+2)
  • Email Support: Available 24/7, with responses typically provided within 24 hours

Please note that response times may be longer during weekends, holidays, and periods of high application volume.

Our typical response times are:

  • Phone Inquiries: Immediate assistance during support hours
  • Email Inquiries: Within 24 hours on business days
  • Urgent Matters: We prioritize inquiries related to imminent travel (within 72 hours)

For the fastest assistance with urgent matters, we recommend calling our support line during business hours.

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